Privacy Policy

Last Updated: April 17, 2026

Abilon Labs(“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, store, and related services (“Services”).

1. Information We Collect

1.1 Information You Provide

Name
Email address
Shipping and billing address
Account credentials (encrypted)
Payment details (processed by our payment provider)
Support inquiries

1.2 Order and Transaction Data

Products ordered and order history
Transaction totals and currency
Delivery and tracking information
Returns, refunds, and exchanges

1.3 Automatically Collected Data

IP address
Device and browser type
Usage analytics
Cookies and similar tracking technologies

2. How We Use Your Information

We use your data to:

Process, fulfill, and deliver your orders
Provide and improve our Services
Send order confirmations, shipping updates, and receipts
Handle returns, refunds, and customer support
Detect fraud or prevent misuse
Communicate product news and promotions (only when you opt in)

We do not sell your personal data to third parties.

3. Data Sharing

We share information only with:

3.1 Service Providers

Trusted vendors who help us with hosting, payments, shipping, analytics, and customer support. They are contractually required to safeguard your data and use it only to perform services on our behalf.

3.2 Shipping Carriers

We share the information necessary to deliver your order (recipient, address, contact details) with the selected carrier.

3.3 Legal Compliance

We may disclose information if required by law, to enforce our Terms, or to protect the rights, property, or safety of our customers or the public.

4. Data Security

We use industry-standard encryption, secure cloud hosting, and access controls to protect your information. Payment details are processed by PCI-compliant providers and are not stored on our servers. Despite these safeguards, no system is 100% secure, and you use the Services at your own risk.

5. Data Retention

We retain order and account data as long as necessary to provide the Services, comply with legal, tax, or accounting obligations, and resolve disputes. You may request deletion of your account and associated personal data at any time, subject to these obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the data we hold about you
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Export or transfer your data

7. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your cart, measure performance, and improve the Services. You can control cookies through your browser settings; disabling them may affect some features.

8. Third-Party Services

The Services may include integrations with third-party platforms (for example, payment processors, analytics providers, and authentication providers). Their privacy practices are governed by their own policies.

9. Children's Privacy

The Services are not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

11. Contact

For privacy requests or questions, email us at support@abilonlabs.com.